Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- PSThe staff in the office are pleasant & easy to work with.Pamela S., New York
“When I expanded my business & purchased my commercial building I knew the place to go was Southern Hills. The staff in the office are pleasant & easy to work with. Unfortunately, I had a flood in my building. Fiona, my agent, personally came to aid. She made sure I was taken care of & checking to see if I need anything personally. You can;t ask for more but they give more! I am changing personal in my office & Southern Hills took the time to call me BEFORE my bill was due to remind me of my payment. I am in the process of switching my personal insurance needs to this office because of the care I’ve received.”
They have very reasonable prices for exceptional coverage and service.Tara B., New York“I have had the best experience with Southern Hills Insurance Agency, as have many of my friends and family that I have referred to them. They have very reasonable prices for exceptional coverage and service. They make it easy and are very responsive. I highly recommend them!”
- JTThis agency has been nothing short of spectacular.Jeff T., New York
“This agency has been nothing short of spectacular. We have great rates, excellent customer service and Fiona, Christine and Denise were VERY helpful to my wife when she was rear ended. They talked her through the whole process and ensured she made the best choices. Highly recommend this agency.”
- RRFriendly, professional staff willing to answer any questions...Robin R., New York
“Friendly, professional staff willing to answer any questions and help with understanding policy info any time! Happy to do business with a local owned and operated business who gives back so much to the community. Highly recommend!”
- KIGreat customer service!Kara I., New York
“Great customer service! Agent is always available to answer questions and provides valuable information and advice.”
Great customer service, incredible rates...Tara H., New York“Great customer service, incredible rates and amazing local staff who love helping their customers. Doesn’t get any better than that!”
Couldn't be happier with your service and Denise has gone above and beyond.James O., New York“Couldn’t be happier with your service and Denise has gone above and beyond. Always there and gets things done very quickly. Happy we switched all our insurance needs over to you.”
I truly feel I'm in good hands with the agencyShane B., Baldwinsville, NY“Fiona and her team are very knowledgable about insurance. They were able to answer all my questions about my Home and Auto policy. Their customer service is above all. I truly feel I’m in good hands with the agency”
- LABest insurance agent ever!Laura A., New York
“Best insurance agent ever! When I first moved to NY, I didn’t know anyone to ask for referrals, so I just Googled “house insurance” and talked with a few different agencies. I went with Southern Hills because her rates and coverage were good, but mostly because I was impressed by how quickly and thoroughly she answered my emails and questions. The whole time I owned a house in NY, Fiona was more than helpful with questions about my policy. Definitely a good choice if you’re shopping for insurance!”
- LFFiona is awesome!Luke F., New York
“Fiona is awesome! She is the best insurance agent we have ever had. She is extremely nice and knows what she is selling. She is doing a fantastic job handling our account. Fiona got us to switch our auto and gave us better homeowners insurance. For this, we thank her.”